Contact


CONTACT INFORMATION


Note: Reservations for all our hotels are handled by the sales team, please direct all your questions and availability enquiries to: sales@nellim.fi

Wilderness Hotel Nellim
Nellimintie 4230, 99860 Nellim, Finland
Reception: +358 (0) 400 809 949
Note: Wilderness Hotel Nellim is closed between October 1 – November 25, 2017.

Wilderness Hotel Muotka
Muotkantie 204, 99830 Saariselkä, Finland
Reception: +358 (0) 40 671 8337
Note: Wilderness Hotel Muotka is closed between April 16 – September 30, 2017.

Wilderness Hotel Inari
Inarintie 2, 99870 Inari, Finland
Note: Wilderness Hotel Inari will be opened on December 20, 2017.

Wilderness Boutique Hotel Nangu
Veskoniementie 1320, 99800 Ivalo, Finland
Note: Wilderness Boutique Hotel Nangu will be opened on December 20, 2017.

 

Invoicing
Könkääntie 2, 99800 Ivalo, Finland

Y-tunnus 1873718-2

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MAP




A deposit payment will confirm your booking:

  • 30 % deposit is to be paid upon booking.
  • The remaining balance is paid 6 weeks before arrival. If there is under 6 weeks to the arrival date, then full payment will confirm the reservation.

During Christmas & New Year 20 Dec –7 Jan:

  • 30 % deposit is to be paid upon booking.
  • The remaining balance is to be paid by 1 October.

The individual bookings can be cancelled as follows:

  • If cancellation is made 6 weeks before arrival cancellation fee 50 € office costs.
  • Cancellation fee 50 % will be charged if the cancellation is made 6 weeks – 15 days before arrival.
  • Cancellation fee 100 % will be charged if the cancellation is 14 days or less before the arrival.

Cancelling for Christmas & New Year 20 Dec –7 Jan:

  • Cancellation fee 30 % will be charged if the cancellation is made before 1 Oct.
  • Cancellation fee 100 % will be charged if the cancellation is made after 1 Oct.

Changes to confirmed bookings:

  • Booking can be modified 2 times without extra cost.
  • Office fee of 50€ will be charged for every additional change.

Please note that during winter season Wilderness Hotel Nellim & Muotka offers accommodation only with a package or activity bookings. When the accommodation and activities are booked separately, mandatory 40€/person fee for winter outdoor clothing will be added automatically to the  booking.

During Winter season minumum stay in rooms, cabins, suites and apartments is 2 nights. Aurora accommodation can be booked for 1 night stays and without activity requirements.

Our guests are fully responsible in informing their flight details. We will not be able to arrange airport transfers without them.

For compelling reasons hotel reserves the right to move bookings to another hotel of same standard after negotiating with the client. Hotel compensates the immediate costs. Hotel operates according to Finnish legislation.

Hotel recommends travel insurances to cover unexpected costs.


SALES AND STAFF


Mari Lappalainen
Owner

sales@nellim.fi

Sinikka Sihvo
Sales

sales@nellim.fi
+358 50 430 7600

Milla Nissi
Sales

sales@nellim.fi
+358 50 430 9648

Our Sales Office is open:
Mon – Fri

8am – 4pm (Finnish local time)


Check out the current
AURORA BOREALIS forecast